Overview
Cloud Gym and GoCardless integrated, allows you to collect and manage your payments through the Cloud Gym platform, enabling you to stay organised and on top of your clients.
Prerequisites
To use this integration with your facility account on Cloud Gym, you will need to:
- Have an active subscription on GoCardless.
- Have an active subscription on Cloud Gym, for your facility.
- Have a facility owner or a facility admin accounts on Cloud Gym, for your facility.
Installation
To integrate GoCardless on your Cloud Gym's account, please complete the following:
1. Log-in to Cloud Gym with your username and password. You need to have an admin account to configure this integration.
2. Navigate to Settings/Integration on aside menu.
3. Click on button "New" on the top right corner
4. Click on GoCardless option
A new tab will open. It will require you to follow the GoCardless OAuth authorization flow.
When finished you will be able to collect and manage your payments through Cloud Gym's platform.
Contact Support
The Cloud Gym Technical Support team can help you with setting up this integration.
Our team is available Monday to Friday, 9:00 am – 7:00 pm PST.
You can contact us using the following channels:
- The Cloud Gym platform through menu support.
- Email us at surpote@cloudgym.com
- Phone +55 1141050592
SLA Initial and ongoing response time is 1 hour within business hours (9:00 am - 7:00 pm) Monday to Friday